Shipping policy
Soup packet delivery is limited to Canada, including Toronto, Vancouver, Calgary, Victoria, and other provinces.
Greater Vancouver Area
You may select Delivery or Pick Up. Details are as follows.
Orders are usually dispatched within 1–3 business days after order confirmation. For pickup orders, we will send you an email once your order is ready.
Method 1: Delivery
Delivery fees vary by city. The following cities are available for delivery. Free delivery is available for orders over CAD 75.
| City | Shipping Fee (CAD) |
| Burnaby | 10 |
| Coquitlam | 10 |
| Delta | 10 |
| Langley | 6 |
| New Westminster | 8 |
| North Vancouver | 14 |
| Port Coquitlam | 10 |
| Port Moody | 10 |
| Richmond | 10 |
| South Surrey | 8 |
| Surrey | 6 |
| Vancouver | 10 |
| West Vancouver | 14 |
| Others | Please contact us |
Method 2: Pick Up
Pickup is free. You may collect your order at the following location(s) and time(s) after receiving your confirmation email.
| Location | Time |
| Richmond - ProCare Clinic | Monday to Saturday 10:00 - 17:00 |
Soup Packet Delivery Arrangements for Toronto, Calgary, Victoria, and Other Canadian Provinces
Chinese soup packets are now available for delivery in Victoria and other Canadian provinces, including Ontario (Toronto, Markham), Alberta (Calgary, Edmonton), Quebec, and more.
Orders are shipped exclusively through Canada Post / UPS. A flat rate CAD$15 delivery fee applies, and shipping typically takes 6-9 business days. Free shipping is offered on orders over CAD$99. The shipping fee will be automatically calculated and displayed on the checkout page after entering the shipping address.