Frequently Asked Questions

How to make soup using soup packets?

Simply rinse the ingredients, put them in a pot and add water which is recommended 1.2L (the serving size is two large of bowls or four normal size of bowls if using recommended 1.2L water). Boil it over high heat. When boiling, then change to lower heat and simmer for 2 hours. It's ready to eat. The soup making process is convenient and simple.

How long does it take to cook soup packets and serving size?

Soup packets are designed for small families. Two big bowls of soup or four normal bowls of soup could be made with the recommended 1.2L of water. In order to keep the original taste for more serving sizes, it is suggested using multiple soup packets, and adding water proportionally. The recommended cooking time is two hours. Using a high heat to cook at the beginning until it is boiling, then turn to lower heat to simmer for 2 hours. Over cooked could damage nutrition of ingredients.

Is meat or salt requested?

As each soup packet is carefully prepared and the taste is derived from all original ingredients, meat and salt are not mandatory. However, if you want to have a heavy taste soup, you could cook with cooked meat and add a little salt at the end.

How long soup packets can be kept?

Since the vacuum bag has been evacuated reducing the air-contact opportunity, it can prevent oxidation and mold. This has led to keeping ingredients in the best condition. The recommended storage period is 6 months.

How to store soup packets?

Please keep in a cool dry place or refrigerator. Avoid high temperature and humidity, or direct sunlight.

Why do soup packets have to be vacuum-packed individually? What are the benefits?

Since the vacuum bag has been evacuated reducing the air-contact opportunity, it can prevent oxidation and mold. This has led to keeping ingredients in the best condition. Apart from this, vacuum bags can avoid ingredients being polluted during the delivery process.

Hot or cold water should be used at the beginning?

Input cold water into the pot with all ingredients. Taste and nutrients will be released along with temperature increase. This is the best way to keep nutrient value in the soup.

How do I choose a soup packet that is right for me?

Every soup packet has its benefits for different needs of people. "Suitable For" details can be found on each product page for reference. If you have specific needs, please contact us through Instagram direct message. We will choose the most suitable soup packets for you.

What should I pay attention to when eating soup?

For babies, infants, pregnant women, and those with fungal allergies, please consult a doctor before eating.

Are soup packets suitable for vegetarians?

All soup packets are veggies except the one that contains sea whelk, so it is suitable for vegetarians.

Are we legal to make soup packets?

In order to provide high quality and food safety to our customers, we have obtained the license from government. Also, we, who are certified food safe operators, prepare soup packets in a qualified commercial kitchen.

Where is your retail store?

Currently, we don't sell soup packets in retail stores. We only sell in our online store or instagram. It is because operating a physically store will increase running costs. We would rather make more investment in ingredients sourcing, and quality of soup packets to provide the best offer to our customers.

I would like to send soup packets as a gift to friends in Canada, what can I do?

Sending soup packets as a gift to your friends or family members is the best way to convey love and warmth. If you would like to send a message or card additionally with soup packets, please select the "Send as a gift" option on the cart page. We will do our best to arrange it.

Reveal the Easy and Convenient Soup Packet and its Serving Size: Unpack, Wash, Boil, and Enjoy!

Introducing our hassle-free and convenient soup packet! In this video, we'll show you just how easy it is to prepare a nutritious and delicious soup in just a few simple steps. First, unpack the packet and simply wash the ingredients. Then, add water (recommended 1.2L). Boil it over high heat. When boiling, then change to lower heat and simmer for 2 hours. That's it! Our soup packet is perfect for those who want a healthy and convenient meal without all the prep work. So sit back, relax, and let our soup packet do the cooking for you. Try it out today and taste the convenience!